Shri Ram Restaurant - Operations Management Essay

Shri Ram Restaurant - Operations Management - Essay ExampleSometimes the guests have been quoted saying that, the services atomic number 18 slow and the rooms squeezed and that population should only go there when they argon not in a hurry or are craving for south Indian foods. They have always complained that the decor is tacky and the lighting very poor (tripadvisor, 2013). Although the eating house is well furnished and well equipped with Colourful multi-colour walls, such comments from customers should be bad treated taking into account that the customer is always right. Such problems have been causing slow growth of the championship due to low customer turnover. To deal with these challenges, Shri Ram Restaurant needs to identify the areas with discrepancies and come up with proper solutions. The main issues that need to be handled are inventory and capacity charge, planning chain management, risk management, lean and waste management, demand forecasting and queuing ca lculations, quality models, and global and international issues. In order to fat the customers requirements, the restaurant should manage the inventory effectively. Managing finances by use of database is very crucial for effective and accurate use of funds. Quality management remains the key refer that forms basis for the businesss main stay and a pacesetter for steadfast growth and expansion.According to Laird and McCutcheon (2002), risk management is the unified loom to the management of the constant reduction of risks to environment assets, production and people in the industrial setting... Purpose of Case Study The purpose of the study is to break off the services of the restaurant through improvement of customers and staff management and production processes. Sometimes the customers have been quoted saying that, the services are slow and the rooms squeezed and that people should only go there when they are not in a hurry or are craving for South Indian foods. They have con tinuously complained that the decor is tacky and the lighting very poor (tripadvisor, 2013). Although the restaurant is well furnished and well equipped with Colourful painted walls, such comments from customers should be seriously treated taking into account that the customer is always right. Such problems have been causing slow growth of the business due to low customer turnover. To deal with these challenges, Shri Ram Restaurant needs to identify the areas with discrepancies and come up with proper solutions. The main issues that need to be handled are inventory and capacity management, supply chain management, risk management, lean and waste management, demand forecasting and queuing calculations, quality models, and global and international issues. In order to complete the customers requirements, the restaurant should manage the inventory effectively. Managing finances by use of database is very crucial for effective and accurate use of funds. Quality management remains the key point that forms basis for the businesss main stay and a pacesetter for steadfast growth and expansion. Risk Management According to Laird and McCutcheon (2002), risk management is the integrate loom to the management of the constant reduction of risks to environment assets, production and people in the industrial setting. Chandler (2003)